How to Return Items to Hot Topic

Hot Topic Returns and Exchanges

HotTopic.com offers a 45 day return and exchange policy for the value of the merchandise if you are not satisfied with your purchase for any reason.  They will provide a full refund on items that were received defective, incorrect, or missing items and accessories.  If you happen to order the incorrect size or no longer desire the products you ordered, Hot Topic customer service representatives will gladly help you exchange your order for similar items or products of the same value.  On orders in which Hot Topic has processed incorrectly, contact the customer service within 45 days of receiving the products for a fully covered replacement or exchange.  They also offer special Hot Topic discounts to help you save money in the convenience of your own home.

To return items, simply repack the unused items and accessories including the original packing into a shipping box.  Be sure to include the date of original purchase, the original receipt, and the order number inside the shipping box.  Then go to your courier of choice and send the package to the nearest Hot Topic location.  In order to receive a full reimbursement, the items must be packed in the original boxes with all tags, labels, and accessories (if any). They also will not accept items that come back washed, stained, or have any odors. Once the products have been inspected, HotTopic.com will refund your credit card used or allow you to exchange the products for others of equal value for no additional charge.  They also offer a variety of Hot Topic coupons and promotions through exclusive coupon sites which can provide free shipping.

Hot Topic has thousands of store and mall locations specializing in music and pop culture-related clothing and accessories.  Customers within the areas of a store location can reserve orders online and pick up orders from the store to avoid a shipping timeline or simply to try them on before purchasing.  HotTopic.com has a massive selection of clothing, CDs, and accessories, allowing them to provide customers with exclusive coupon codes on their brand labels and products.  All products are neatly packaged and will arrive within a timely manner.  Hot Topic’s customer service is also extremely friendly in helping assist you with any questions you may have.